Straightforward delivery to the United States
See how Tethovia processes, ships, and helps track your order from dispatch to delivery.
At a glance
What to expect
Processing
Orders move into processing after confirmation. Holidays and promotions may require additional time.
Delivery
Estimated delivery is generally 3–8 business days after processing.
Tracking
Tracking details are sent to the email address used at checkout when available.
Where we ship
U.S. delivery only
Tethovia currently accepts orders for delivery within the United States. Orders are fulfilled from China and shipped to the address entered at checkout.
Please check your address carefully before placing an order. If you notice an error, contact us immediately; address changes cannot be guaranteed after processing begins.
Free U.S. shipping
Standard shipping is currently offered at no additional charge for eligible U.S. orders.
Delivery estimates
Delivery dates are estimates, not guarantees. Weather, carrier operations, holidays, and other events outside our control may cause delays.
Delivery help
Lost, delayed, or damaged packages
My order is delayed
Review the latest carrier scan first. If there has been no movement for several business days, email [email protected] with your order number.
Tracking says delivered, but I cannot find it
Check around the delivery location, ask household members or neighbors, and allow one additional business day in case the carrier marked it early. Then contact the carrier and our support team.
My package arrived damaged
Take clear photos of the shipping package, label, and damaged item, then contact us promptly with your order number.
Still need help?
Tell us what you need and include your order number when possible.