Terms of Service
These terms govern your use of tethovia.com and purchases made through the store.
By accessing tethovia.com or placing an order, you agree to these Terms of Service and the policies linked on the site. If you do not agree, do not use the store.
General conditions
You must be legally able to enter into a purchase agreement or use the site with the involvement and consent of a parent or legal guardian. You may not use the site or products for an unlawful purpose or interfere with site security or operation.
Products, pricing, orders, and payment
We aim to present product descriptions, images, availability, and pricing accurately. Colors and appearance may vary by device, and minor product differences may occur. We may correct errors, update information, limit quantities, or cancel an order when necessary.
An order confirmation acknowledges that we received your order; it does not guarantee acceptance. Orders are subject to payment authorization, availability, and fraud review. If an order is canceled after payment, the applicable amount will be returned to the original payment method.
Shipping, delivery, returns, and refunds
Delivery dates are estimates and may be affected by carriers, weather, holidays, customs, incorrect addresses, and other events outside our reasonable control. The Shipping & Delivery page explains our current fulfillment process.
Returns and refunds are governed by the Refund Policy in effect when the request is made. Contact us before sending any item back.
Intellectual property and acceptable use
The site and its text, graphics, branding, product presentation, and other content are owned by or licensed to Tethovia and are protected by applicable intellectual-property laws. You may use the site for personal shopping purposes, but may not copy, resell, scrape, reproduce, or distribute site content without permission.
You may not submit false information, introduce malicious code, attempt unauthorized access, interfere with other users, infringe intellectual-property rights, or use the site for fraudulent or unlawful activity.
Third-party services and links
The store may rely on or link to third-party services, including payment and delivery providers. Their services may be governed by separate terms and privacy practices. Tethovia is not responsible for third-party websites that we do not control.
Disclaimers and limitation of liability
To the fullest extent permitted by law, the site and products are provided without warranties beyond those expressly stated or required by law. We do not guarantee that the site will always be uninterrupted or error-free.
To the fullest extent permitted by law, Tethovia will not be liable for indirect, incidental, special, or consequential losses arising from use of the site or products. Any liability that cannot legally be excluded will be limited as permitted by applicable law. Nothing in these terms limits rights that cannot be waived under applicable consumer law.
Changes to these terms
We may update these terms when store operations, services, or legal requirements change. The version posted on the site will apply from its stated effective date.
Contact
Questions about these terms may be sent to [email protected].
Still need help?
Tell us what you need and include your order number when possible.