Contact Us

Need help with an order, delivery, return, or product question? Our support team is here to help.

Email us

support@tethovia.com

We normally reply within 1–2 business days. Support is provided online in English.

Order support

Please include your order number and the email address used at checkout. If your item arrived damaged, incorrect, or incomplete, include clear photos of the item, packaging, and shipping label.

Returns

Returns must be approved before they are sent. Email us to request a return and receive the correct return address and instructions. Do not send a return to an address shown on a parcel without authorization.

Quick links

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